Terms of Service
Last updated: 2026-05-02
Welcome to Pero Air Duct Cleaning. By engaging our services, you agree to the following terms and conditions. Please read them carefully.
1. Acceptance
By accessing or using the services provided by Pero Air Duct Cleaning in Santa Ana, CA, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please refrain from using our services.
2. Services Description
Pero Air Duct Cleaning offers professional air duct and HVAC cleaning services tailored to the specific needs of residential and commercial properties in Santa Ana and its surrounding areas, including Orange, Tustin, West Anaheim, and El Modena. Our services encompass the thorough cleaning of air ducts, HVAC systems, and related components, intended to enhance the air quality in your space and ensure the efficient operation of your heating and cooling systems.
3. User Responsibilities
As a valued client, you agree to:
- Provide accurate information regarding your property and the services you require.
- Ensure that the area around the air ducts and HVAC systems is accessible and clear of obstructions on the day of service.
- Inform Pero Air Duct Cleaning of any specific concerns or conditions related to your HVAC system prior to the appointment.
- Adhere to these terms and cooperate with our technicians to ensure a seamless cleaning process.
4. Scheduling & Cancellation
Upon your request for service, Pero Air Duct Cleaning will provide a proposed schedule for the cleaning. You may confirm or suggest alternative times. We require 24 hours' notice for any cancellations or rescheduling requests. Cancellations made less than 24 hours prior to the scheduled appointment may be subject to a cancellation fee, the details of which will be communicated at the time of scheduling.
5. Payment Terms
Payment for services rendered will be due upon completion of the work, unless otherwise agreed. We accept various forms of payment, including cash, credit cards, and other methods as specified at the time of service. All fees are subject to applicable taxes. In the event of non-payment, Pero Air Duct Cleaning reserves the right to pursue appropriate legal action to recover owed amounts.
6. Warranties & Guarantees
Pero Air Duct Cleaning takes pride in the craftsmanship and attention to detail in our services. We offer a satisfaction guarantee on our work, ensuring that if you are not satisfied with the service, we will address your concerns within a reasonable time frame. However, we do not provide warranties for specific outcomes related to air quality or HVAC performance as numerous factors can influence these results after our service is completed.
7. Limitation of Liability
Pero Air Duct Cleaning's liability for any claims arising from our services is limited to the amount paid for the cleaning services in question. In no event shall Pero Air Duct Cleaning be liable for any indirect, incidental, or consequential damages, including loss of use, data, or profits, arising from or related to the services provided.
8. Indemnification
You agree to indemnify, defend, and hold harmless Pero Air Duct Cleaning, its officers, employees, and agents from any claims, damages, liabilities, costs, or expenses arising from your use of our services, or your violation of these Terms of Service, or any rights of another party.
9. Dispute Resolution
In the event of any disputes arising from these terms or related to our services, you agree to first attempt to resolve the dispute through informal discussions with Pero Air Duct Cleaning. If resolution cannot be reached, you agree to submit the dispute to binding arbitration in accordance with California law. Any legal proceedings shall be conducted in the competent courts of Santa Ana, CA.
10. Intellectual Property
All content, trademarks, and other intellectual property associated with Pero Air Duct Cleaning are the exclusive property of Pero Air Duct Cleaning. You may not reproduce, distribute, or create derivative works from our materials without our express written consent.
11. Modifications
Pero Air Duct Cleaning reserves the right to modify these Terms of Service at any time. Changes will be reflected on our website, and your continued use of our services constitutes acceptance of any revised terms. We encourage you to review these terms periodically for any updates.
12. Contact
For any questions, concerns, or requests regarding these Terms of Service, please contact us at:
Pero Air Duct Cleaning
Santa Ana, CA
Email: [email protected]
Phone: (123) 456-7890
Thank you for choosing Pero Air Duct Cleaning. We look forward to serving you with excellence and care.